Factores laborales y su relación con la calidad de vida laboral en el síndrome de burnout en personal administrativo de una unidad médica de primer nivel en Guayaquil, Ecuador.

Abstract

The research focused on determining the relationship between work factors and quality of work life in burnout syndrome among the administrative staff of a first level medical unit in Guayaquil, Ecuador. Using a quantitative approach and a cross-sectional applied research design, a survey was applied to 25 administrative staff. The results showed a significant relationship between work factors and quality of work life, supported by a statistical analysis that revealed a p-value of less than 0.05, indicative of a relevant association. Several key aspects of the findings stand out: approximately 68% of respondents considered the amount of work assigned daily to be adequate, although 20% expressed disagreement. In terms of work-life balance, 52% of participants perceived that their workload allowed them to maintain an adequate balance. These results underscore the importance of effectively managing work factors to improve the quality of work life and prevent burnout syndrome among administrative staff in first-level medical settings.