Satisfacción laboral y su incidencia en el desempeño profesional de los trabajadores del área administrativa de la Universidad Técnica Luis Vargas Torres de Esmeraldas

Abstract

The objective of this study is to analyze aspects of job satisfaction, in order to determine its impact on the performance of employees in the administrative sector of the Luis Vargas Torres de Esmeraldas Technical University. The methodological approach is quantitative, since the purpose is to measure the study variables through the application of two constructs: job satisfaction from the University of Minnesota, whose dimensions deal with autonomy, and intrinsic and extrinsic satisfaction. While to measure job performance, the questionnaire validated by Calleja was considered, whose main dimensions consider responsibility, professional skills, interpersonal relationships and teamwork. Among the results obtained, it is noted that there is a low level of satisfaction of those surveyed with the policies, the role of their functions, job stability and interpersonal relationships within the entity; in comparison with the professional performance that does not reflect satisfactory successes due to the little compliance with the institutional norms on the part of many workers. Therefore, there is a significance between job satisfaction in the professional performance of the internal collaborator. Which allows us to conclude that the political situation and the instability in the environment where the profession is practiced further widen the gap between salaried levels and citizens without professional practice. More effective strategies should be found in staff motivation and in the search for a more proactive leadership