Impacto del teletrabajo en la productividad en un Gobierno Autónomo Descentralizado Cantonal de la Provincia del Guayas durante la Pandemia

Abstract

The objective of this study was to analyze the impact of teleworking on the productivity of employees of a Decentralized Autonomous Government Cantonal in the Province of Guayas during the COVID-19 pandemic. Employing a quantitative and descriptive-correlational approach, a structured questionnaire was administered to a census sample of 60 employees, covering various functions and roles. The results showed a positive correlation between teleworking and productivity, evidenced by significant Pearson correlations: .444 for effectiveness in functions, .416 for efficiency in functions, and .369 for celerity in functions. These findings suggest that the flexibility and autonomy of teleworking allowed for better time management and a more effective balance between work and personal responsibilities, leading to an increase in productivity. The main conclusion of the study is that teleworking, with appropriate organizational support and favorable conditions, can be an efficient and beneficial work modality. However, its success depends on individual and organizational factors, such as the nature of the work, the home environment, and the technological infrastructure. These results provide an important foundation for the development of future teleworking policies and practices, highlighting the importance of adapting these policies to the specific needs of employees and the work context.