FORTALECIMIENTO DE LAS ESTRATEGIAS DE SEGURIDAD EN RED Y SU INTEGRACIÓN CON LA PRODUCTIVIDAD EN UN ENTORNO REMOTO

Abstract

The study addresses the strengthening of network security and its impact on productivity within the fuel commercialization sector in remote environments. Given the rise of remote work, key challenges such as unauthorized access, phishing attacks, and the use of personal devices without adequate protection have been identified. The research adopts a mixed approach, combining qualitative and quantitative analysis, with surveys conducted in fuel companies in Ecuador, interviews with cybersecurity experts, and a review of applicable regulations. The results indicate that ERP is a fundamental tool in operational management, although challenges exist in its stability and accessibility. 72% of respondents use multi-factor authentication (MFA), but 38% have yet to implement it, posing a security risk. Additionally, 47% receive little or no cybersecurity training, increasing vulnerability to cyber threats. Although the IT team responds effectively in most cases, delays persist in handling critical incidents. The study concludes that network security must be strategically integrated without compromising operational efficiency. It recommends strengthening cybersecurity training, establishing stricter authentication protocols, and improving IT response times. Furthermore, conducting regular audits is suggested to detect vulnerabilities and enhance the sector’s digital resilience. The combination of advanced technology, staff training, and proactive management will ensure operational continuity and the protection of technological infrastructure.