Habilidades gerenciales y su incidencia sobre el clima laboral en una casa de salud de nivel II en la ciudad de Machala:

Abstract

The objective of this case study was to analyze managerial skills and their incidence on the work environment in the administrative field of a second level hospital in the city of Machala, being methodologically oriented to a quantitative approach for which two surveys were applied as evaluation method, one on work environment and another on managerial skills to the administrative staff made up of 57 servers. According to the results, it was possible to show that the lack of managerial skills has an impact on the work environment according to the perception of the administrative staff. In this way, it can be determined that, if an organization wishes to improve the work environment, it should look for leadership training and implementation mechanisms in its different areas, since having an optimal work environment allows the performance of activities and the achievement of of the objectives are achieved more efficiently.