Liderazgo organizacional y su relación con el desempeño laboral de los servidores públicos. Caso de estudio

Abstract

The purpose of this case study is to analyze organizational leadership in order to determine its effectiveness in the work performance of public servants of a public entity located in the city of Esmeraldas. The research methodology applied in this study was a non-experimental - qualitative design through the use of instruments such as interviews conducted with a group of officials resulting in the diagnosis of the problems and causes that cause the work performance is broken. It was obtained as a result that the activities assigned by the leaders or managers are done without taking into account the professional profile, there is a salary gap when receiving a remuneration not in accordance with the competencies and responsibilities, having to perform the same activities as those with higher remunerations and the rotation of personnel that the leaders perform without prior notice. It is concluded that the institutional principles or goals will not be able to crystallize due to a discouraged and discouraging institutional environment or climate, since the results to be provided to the end user depend on the production of each of its employees. The demands heard from them and executed, in terms of a fair salary, a planned rotation and the assignment of specific tasks in consideration of their profile and experience, are the components that will improve the work and the service.