Creación del Área de Gerencia de Mantenimiento para el Grupo CMEDIC

Abstract

The purpose of this work is to design a Maintenance Management Area for the CMEDIC Group, ensuring operational continuity, safety, and sustainability in the main hospital and six associated medical centers. This project serves as the applied exercise required to complete the Master’s Degree in Project Management and demonstrates the competencies acquired. It has a budget of $ 289,918.6 5and a 10-month execution period, establishing clear parameters for scope and resources. The conceptual framework is based on the PMI’s PMBOK Guide, 6th edition, applying the processes of initiation, planning, execution, monitoring, and closing, along with the management plans for the ten knowledge areas. This approach allowed for establishing guidelines for stakeholders, scope, schedule, costs, quality, risks, resources, procurement, and communications to implement the Maintenance Management model. The results show organizational deficiencies, such as the lack of a formal structure for projects, the absence of standardized documentation criteria, and the need to consolidate the institutional model for maintenance processes. Risks were also identified, including staff resistance and limited availability of supplies, which could affect scheduling and budgeting. The conclusions confirm the technical and administrative feasibility of the project. The lessons learned highlight the importance of centralized documentation, effective communication, change management, and the adoption of formal methodologies to ensure the sustainability of future initiatives.