Las Habilidades Blandas y su incidencia en el Clima Laboral

Abstract

The objective of this research is to analyze the influence of soft skills on organizational climate and to determine which of these skills have the most significant impact, aiming to identify the most effective measurement methodologies to foster a positive work climate. The importance lies in the lack of detailed understanding of how these specific skills impact the dynamics of the work environment, as well as the overall performance of employees within the organization. The methodology used includes a systematic review of existing literature, covering previous studies that have explored the relationship between soft skills and organizational climate. In addition, a wide range of theoretical interpretations and empirical research was explored to understand the relationship between soft skills and the work climate. Furthermore, findings reveal that skills such as effective communication, empathy, and resilience are strongly correlated with positive perceptions of the organizational climate. It was also found that employees' emotional intelligence can reduce the incidence of burnout syndrome and increase job satisfaction. It is concluded that the development of soft skills in employees is essential for creating and maintaining a healthy organizational climate.