PROTOCOLOS DE RESOLUCIÓN DE VIOLENCIA ESCOLAR CON ENFOQUE INTEGRAL DE DERECHOS PARA DOCENTES VICTIMAS DE DENUNCIAS DE LA ESCUELA JUAN FRANCISCO LEORO VASQUEZ

Abstract

At the Juan Francisco Leoro Vásquez school there is a lack of knowledge by teachers about their rights to effectively confront any conflict due to school violence, therefore, the general objective has been set to "Explain the school violence resolution protocols based on a comprehensive approach to fair and equitable rights with teachers who are victims of school complaints." The methodology responds to a qualitative approach with a phenomenological study because it has analyzed the meanings of five educational actors, documentary analysis at the meso and micro curricular level as well as the file of a teacher who was the victim of a complaint. For the analysis, the MAXQDA program was used, which assigned categories to data segments relevant to the research; triangulation of data with the analysis matrix, together with the documentary review, obtaining main findings such as: the precariousness in the institutional management of addressing school violence and the lack of protection and support for teachers. The implementation of school violence resolution protocols for teachers who are victims of complaints is recommended with a comprehensive rights approach that promotes inclusion and equity, and with a restorative approach, which prioritizes responsibility and repair of damages over criminalization.