Aplicación de los programas de bienestar laboral y su incidencia en la productividad de los trabajadores de una empresa de servicios de limpieza en la ciudad de Guayaquil

Abstract

The objective of this study is to analyze the aspects of workplace wellness programs in a cleaning service company in the city of Guayaquil, with the aim of determining their impact on worker productivity. The study design is quantitative with a descriptive-cross- sectional approach. Data collection was carried out through a structured survey administered to 10 people as a representative sample, covering key dimensions such as benefits, recognition and rewards, training, safety, and feedback. The results showed that, as part of wellness, one of the dimensions with the greatest impact on productivity is recognition and rewards in relation to salary. One hundred percent of the company's workers reported being fully satisfied with the timely payment of their salary, which suggests that this practice provides stability to both the employee and their environment. On the other hand, 70% of the workers stated they were fully satisfied with the training they receive, as it helps them improve their work. This allows us to conclude that wellness programs are directly related to worker productivity, highlighting that when wellness is holistic and implemented properly, it directly contributes to business sustainability, as the benefit is mutual.