SATISFACCIÓN LABORAL Y SU INCIDENCIA EN EL CLIMA ORGANIZACIONAL DEL PERSONAL, CASO DE ESTUDIO APLICADO EN INSTITUCIONES PÚBLICAS DEL CANTÓN BOLÍVAR

Abstract

Currently, job satisfaction and organizational climate are considered of great importance in terms of the management of the organization, whether public or private. The main objective of this study is to determine how Labor Satisfaction affects the Organizational Climate of the staff, taking as a case study four of the most relevant public institutions in the canton of Bolivar in the province of Manabí. For this reason, two types of questionnaires were applied: the first corresponding to the Minnesota Scale that allows to evaluate the satisfaction of the personnel and the second corresponding to the Organizational Climate Questionnaire, exposed by the author Juan Pablo Ortega Santos, PhD (Ortega, 2016) in his doctoral thesis, which evaluates the following aspects: Purposes or Objectives, Relations between Members, The Structure and Mechanisms of Management Support, Support Mechanisms, Rewards, Leadership. Both questionnaires were answered individually and in a single moment by a total sample of 286 people between employees and workers, through the use of the Surveymonkey computer tool; all this in order to establish the factors of job satisfaction that affect the organizational climate in public entities.