FACTORES INTRÍNSECOS Y EXTRÍNSECOS QUE DETERMINAN LA SATISFACCIÓN LABORAL EN TRABAJADORES DE CAMPO DEL SECTOR BANANERO DE LA EMPRESA ESTEBANAGRI CIA. LTDA.

Abstract

The factors influencing the satisfaction of workers are aspects of interest to all companies. This research has as main objective to evaluate the factors that influence the job satisfaction of workers in the banana sector. The evaluation was done using the Minnesota Satisfaction Questionnaire (MSQ) applied to forty-five workers and also in-depth interviews conducted to those who commented on the questionnaire. As a result, workers' job satisfaction was influenced by intrinsic factors such as: progress, responsibility, growth and their work itself; and extrinsic factors such as: peer and supervisor relationships, working conditions, supervision and personal life. Having identified these factors it is easy to work on them and reduce the dissatisfaction that can occur within the work environment.