INCIDENCIA DEL MOBBING EN EL PERSONAL DE UNA EMPRESA OPERADORA DE COMERCIO EXTERIOR

Abstract

The Moobing or labor harassment, is a latent problem in most of the world's work environments, its application in a conscious or unconscious, generates in those affected a variety of situations that lead to these psychological problems, health and social nature. In this study, the incidence of workplace harassment was characterized in terms of prevalence in a foreign trade company located in the city of Quito. The study was of the cross-sectional descriptive type and was based on a non-probabilistic random sample of 29 people out of a total of 50 working in the company, to whom the CISNEROS Survey was applied, from which, they were calculated the NEAP, IGAP and IMAP indices. The population sample evaluated was characterized as being mostly female (62.1%) and between 31 and 40 years old (48.3%). The results indicate that Moobing occurs more frequently downward in the hierarchical hierarchy, and the indices indicate that 44.8% assume to have been harassed in the last 6 months (NEAP: 34.69), with an IGAP index of 2.89 and an IMAP of 3.58 (all with a p <0.05). Based on the results obtained, it can be concluded that in the evaluated company, there is a high prevalence of cases of abuse against employees, as well as a great diversity in the coercive and / or abusive methods that abusers employ.