EFECTO DEL CLIMA ORGANIZACIONAL SOBRE SATISFACCIÓN LABORAL: CASO SERVICIOS ESPECIALIDADES, HOSPITAL DE TERCER NIVEL, QUITO - PICHINCHA.

Abstract

The Third Level Hospital of the Province of Pichincha city Quito belongs to the Minister of public health , which serves all resident in the Ecuadorian state of different ages but kids, including some of the priority groups, given its importance, the present investigation addressed the problem of the organizational climate, so that the evaluation of its components contribute with efficient solutions that strengthen the work environment, for this reason the objective was to analyze the organizational climate and the effect that its components have on the job satisfaction of health personnel of the Area of Services of Specialties of the Hospital of Third level of the Province of Pichincha city Quito, during the year 2017, for it was used the descriptive, quantitative, bibliographic and field methodology, with use of the survey of Juan Pablo Ortega Santos, PhD model for evaluation of the climate, whose results were the following: the organizational climate was qualified with a score of 4.25, which corresponded to 61% compliance, job satisfaction was rated with 4.85 out of 7 points corresponding to 69%, both less than 70%, evidencing an inadequate level of acceptability, some of which were the causes the tense relations between the personnel, limited communication, lack of appropriate mechanisms for the solution of conflicts, in conclusion, the organizational climate had influence in the labor satisfaction of the personnel of health of the area of Services of Specialties of the Hospital of Third level of the Province of Pichincha, city Quito.