ESTRATEGIAS PARA EL DESARROLLO DE UN AMBIENTE LABORAL SALUDABLE EN EMPRESAS DE SERVICIOS: UNA REVISIÓN CONCEPTUAL.

Abstract

The purpose of this paper is to conceptualize the relationship between companies that, as part of their raison for being, have strategies to improve the healthy work environment, through the revision of concepts to improve the work environment in organizations. In order to obtain conceptual foundations for companies to be more productive and the objectives to achieve it, they are met based on an excellent organization and improvements to the organizational work environment. In addition, important concepts are reviewed to improve the motivation and satisfaction of workers, the importance of using communication channels and the strategic role of human resources in the organization. As a final result, the factors that influence the organization's strategies to achieve healthy work environments were obtained, such as interpersonal or group relationships, motivation, satisfaction and organizational communication.