CLIMA ORGANIZACIONAL Y SATISFACCIÓN LABORAL EN LAS COMPAÑÍAS DE TRANSPORTE DE CARGA PESADA EN EL CANTÓN EL EMPALME

Abstract

At present, the organizational climate and job satisfaction influence the members of the companies, considering that the perspectives that the managers have, is different from the reality that is lived in each company and with each human being. This paper aims to analyze the aspects that constitute the organizational climate in companies, with the purpose of establishing their incidence in the labor satisfaction of the personnel inside the SMEs, with a focus on companies of heavy freight transport of Canton El Empalme, this will lead to the knowledge of the needs and perceptions of workers on the factors that affect or contribute to a better job satisfaction. Information was collected, through a literary review, through the EBSCO and POQUES databases. The methodology is qualitative, whose evaluation instrument was the survey, so two questionnaires were applied; the first was on Ortega's organizational climate (2016) and a second questionnaire on job satisfaction S21 / 26 by Melia, Pradilla, Martí, Sancerni, Oliver and Tomás (1990). The sample consisted of 90 drivers from the heavy goods transport companies, 47 drivers from Cotranspesa S.A and 43 drivers from Trancarseg. The result obtained is the lack of strategic planning to improve remuneration and lack of training by the administrative authorities of both companies, which leads to the conclusion that drivers do not have opportunities for professional growth due to the little concern of business leaders to create strategic proposals for the benefit of the working environment.