PLAN ESTRATÉGICO EN TALENTO HUMANO ENFOCADO EN SEGURIDAD Y SALUD LABORAL EN EMPRESA ODONTOLÓGICA ECUATORIANA.

Abstract

The purpose of the research was to recognize the main diseases and occupational hazards affecting dental clinic personnel, in order to propose a strategic plan to improve the working and living conditions of human talent. For this purpose a questionnaire was applied to 50 employees of the clinic, an instrument adapted from the National Survey of Working Conditions of the National Institute of Health and Safety in Spain. The results revealed that more than a third of the administrative staff is exposed to physical, chemical and biological hazards, while the operational staff are almost entirely exposed to these risks plus mechanical (vibrational) hazards. More than half said that insufficient information on occupational hazards is available and how to prevent them. It was also determined that respiratory and musculoskeletal diseases are the ones with the highest incidence, presenting evidence of an important level of stress and anxiety, pathologies that say most of them are aggravated by their work. The field study made it possible to analyze absenteeism by determining 24 days of absence and an index of 28% related mainly to diseases of higher prevalence in the group, as well as the elaboration of the SWOT matrix, serving as the basis for the development of the articulated strategic plan On the basis of a comprehensive scorecard based on the Kaplan model (2000) with an emphasis on occupational risk prevention through an integral OSH policy, using control measures.