GESTIÓN ESTRATÉGICA DE LA DIVERSIDAD COMO INSTRUMENTO ESENCIAL EN LA ADMINISTRACIÓN DE EMPRESAS

Abstract

Diversity management is the conscious process of acceptance and usage of the differences and resemblances of the workforce as a pillar of the organization. Such process will add value to the enterprise, taking into consideration it is strategically based on the company's values and oriented towards the future. The following paper's objective is to determine the best strategies for managing diversity in order to achieve success in business administration. For such objective a literature review was performed, and information was carefully studied concerning the management of diversity in the workplace and the impact it can bring when managers administer it in the best possible way. The results obtained were able to cover data such as: cultural factors involved in the management of diversity, the importance of a strategic management of corporate diversity, and the benefits and obstacles encountered during its management.