“CALIDAD DEL SERVICIO QUE OFRECEN LOS RESTAURANTES POPULARES, UBICADOS EN EL MALECÓN DE SALINAS”

Abstract

The present work of investigation identifies which are the reasons and failings inside three restaurants located in the levee The St Lawrence of Salt mines, which prevent from delivering a qualit service. In the first chapter of the investigation, one presents the raised problem, as well as also, the general aim and his specific aims. Additional, the justification of the topic is established to investigating and his delimiting. In the second chapter, they present the historical precedents of the canton Salt mines, where his location is mentioned, and a brief statement on the beginning of his tourist development. It finishes the chapter mentioning on the current importance of the province of Holy Elena and the canton Salt mines, where one explains information on the population and activities related to the service.