GESTIÓN DE PROCESOS DE NEGOCIOS-BPM Y SU IMPACTO EN LA PLANIFICACIÓN ESTRATÉGICA Y GESTIÓN DE RIESGOS OPERATIVOS DE EMPRESAS.

Abstract

In the last decade, the markets evolution, the changes in the environment and the risks events caused, require companies, plans, processes, information systems and a methodology that supports a risk perspective. The consolidation and development of a new methodology, will contemplate risk parameters that, in turn, allow to anticipate fortuitous events generated by the different risk factors; thus reinforcing the strategic plans and principles of corporate governance, with effective business process management. This article aims to provide recommendations, methodologies, procedures, solutions and tools applied to the BPM methodology and its close relationship with the business strategy, corporate governance principles, how to identify and assess inherent risks, the use of stress tests as tool to manage risks, the creation of a control environment and the process-oriented approach, as well as the mapping of processes and the guidelines to carry out the reengineering of them so that they can incorporate and adapt them, quickly, to the situation of each Organization, with the purpose of enhancing its continuous growth, improving its performance, reducing costs, losses and mitigating risks