LOS SISTEMAS DE INFORMACIÓN EN EL SECTOR PÚBLICO EN EL ECUADOR: ESTUDIO DE CASO LA AUTORIDAD PORTUARIA DE PUERTO BOLÍVAR.

Abstract

This article discusses analyzes the profits obtained in the processes of government administrative management in Ecuador related to Information Systems (IF) taking as a case study to the Port Authority of Puerto Bolivar (APPB). For which analyzed the general characteristics and the processes related to the public administration of the IF: National Service of Public Procurement, National Public Procurement System Transport and Public Works (SITOP), Results Based Management (GRP) in APPB’s infrastructure Department. Concludes that the IF are aligned with the objectives of the public administration that the literature mentioned, which are effectiveness and efficiency in the processes. In addition to the automation, segregation of roles and transparency in the handling of the information. However, it should improve manuals users in terms of interaction and level of detail and the process of training in the management of the same. As an exploratory study, which was based on a case study, pending the analysis of the IF at the national level, but you can take as a reference the focus of analysis in this paper and compare possible outcomes with future work