ANÁLISIS DE LA GESTIÓN DE CAPACITACIÓN EN LAS PYMES DE LA CIUDAD DE GUAYAQUIL

Abstract

The present article analyzes the management of training in the small and medium companies of the city of Guayaquil, emphasizing in the first instance theoretical aspects on what it is a formative process and his impact in the organization. An empirical study has been realized across 353 surveys to owners of companies and collaborators by the intention of determining the importance that has the training in each of them. Likewise they were done you interview experts to determine the trends of training in the SMEs of the city of Guayaquil. Also they present substantial differences between the management of training of the big companies and the SMEs. The results point at a lack of interest on the part of the owners of the SMEs in the training and the nonexistence of resources as manuals of processes and functions for a suitable system of induction towards the new collaborators. There is demonstrated also that in the year 2013 the training to the employees of the SMEs had an average and high impact.