ESTUDIO DE ERP PARA LAS PYMES DEL SECTOR COMERCIAL AL POR MAYOR DE OTROS ENSERES DOMÉSTICOS EN LA CIUDAD DE GUAYAQUIL

Abstract

The role that information and communications technology (ICT) is having especially on big companies has motivated the author to write this article focused on Small and Medium enterprises in the wholesale commercial sector in Guayaquil. A quantitative research conducted in March of 2014 to study a sample of 56 companies trying to propose an ideal ERP system for the aforementioned commercial sector. This research paper shows the importance of ERP systems and attempt to clear all doubts that readers may have about them. It also gives the reader information about the competitive advantage that business gain by correctly implementing an ERP system. At the same time, it shows: complexities that arise in the implementation of an ERP system; the shortfall of ERP system penetration on the sector, as less than 11% of businesses possess one; moreover, reveals that small and medium size businesses are not only heterogeneous from sector to sector, but also within the same sector, what makes it impossible to propose an ideal ERP system.